Hello! Need assistance?
Please take a moment to review our pricing and warranty details below.
- To request repair service, please fill out the form provided below. Our Technical Support team will promptly reach out to assist you. Rest assured, we've got you covered!
- To schedule personalized one-on-one troubleshooting assistance for your monitor or AccuWin Support, please click the "Schedule Troubleshooting" button below.
- For all general troubleshooting inquiries, please contact our support team via email at This email address is being protected from spambots. You need JavaScript enabled to view it..
Flat Rate Pricing
Repairs
Price is per monitor and does not include shipping
|
|
ABPM |
Tango M2 |
CT40 |
CT50 |
Calibration or
|
| Tier 1 Repair | $500 | $725 | $275 | $325 | $225 |
| Tier 2 Repair* | $650 | $1000 | N/A | N/A | N/A |
*Tier 2 repair pricing includes damaged monitors which require full enclosure replacement.
Shipping
Flat rate pricing for one monitor. Flat rate shipments are sent via UPS Ground/Economy.
Shipping instructions for alternate shipment methods must include shipping account or will be charged current rates.
USA |
Canada |
International |
| $25 | $49 | $95 |
Warranty Information
Monitor
From date of original purchase.
ABPM |
Tango M2 |
CT40/50 |
Vet20 |
Vet25/30 |
| 24 Months | 24 Months | 36 Months | 24 Months | 24 Months |
Repairs
Repair warranty is valid for 90 days from shipment back to customer.
Note: SunTech Medical will not service items with moisture damage, or any products over 10 years. Our experienced Sales team is available to provide pricing on our latest monitors. They can be reached via email at This email address is being protected from spambots. You need JavaScript enabled to view it..
Suntech Medical does not provide loaners during time of repair, please allow 2-4 weeks for equipment to be repaired and returned.